MSP and MSSP, one converged team.
Cynteri operates as both your managed service provider and your security operations partner — every IT and security function delivered by a single team with shared context. Backed by the Cynteri Defence Platform, the Cynteri AI Audit Suite, real engineers, and SLAs that mean something.
Managed IT
IT operations, cloud infrastructure, helpdesk, engineering, and continuity — run and maintained so your team ships product, not tickets.
Managed Security
Threat detection, incident response, compliance, risk management, and security operations — monitored and defended around the clock.
Converged
One team, one SLA, no handoffs. Services that span IT and security — delivered together because separation creates gaps, not clarity.
Every service below is tagged with its delivery model. MSP MSSP MSP+MSSP
Security Operations
Threat Protection & Prevention
AI-driven detection, endpoint hardening, and zero-trust architecture that stops threats before they escalate.
- AI-assisted threat detection across endpoints, email, and identity layers
- Attack surface reduction with proactive posture hardening
- Zero-trust segmentation for networks, applications, and workloads
Penetration Testing
Web, mobile, API, and network infrastructure assessments with clear remediation roadmaps.
- Web application testing covering authentication, access controls, business logic, and file handling
- WAF configuration review and bypass testing for deployed web application firewalls
- SAST and DAST integrated into development pipelines for continuous coverage
SOC & MDR
Human-triaged detection and response around the clock — not just a dashboard of raw alerts.
- 24/7 follow-the-sun SOC with real-time alert triage and escalation
- EDR and MDR deployed across every endpoint, server, and cloud workload
- Network threat monitoring with full packet capture, protocol analysis, and IDS/IPS
Incident Response
Emergency containment, forensic investigation, and post-incident hardening.
- Emergency containment and eradication with coordinated cross-team response
- Forensic collection, malware analysis, and root-cause determination
- Regulatory breach notification support and stakeholder coordination
Security Training & Awareness
Role-based cyber awareness, phishing simulations, and measurable behaviour change.
- Role-aligned security awareness content for different job functions
- Automated phishing simulation campaigns with click-through tracking
- Executive briefings for board and leadership audiences
DevOps, Cloud & Infrastructure
DevSecOps Engineering
Secure CI/CD pipelines, containerised workloads, and cloud-native observability — security built in from the first commit.
- CI/CD pipeline design and automation from commit to production deployment
- SAST, DAST, dependency scanning, and secret detection in every pipeline gate
- Container image scanning, registry hardening, and runtime security monitoring
Cloud Engineering & Security
AWS, Azure, and GCP — architected, migrated, managed, and secured end to end.
- Cloud architecture designed to Well-Architected frameworks with full HLD and LLD documentation
- Zero-downtime migration for applications, databases, and virtual machines across cloud providers
- Infrastructure management through IaC with resource optimisation and cost controls
AI Infrastructure & Agent Provisioning
GPU compute, model registries, agent orchestration, and security guardrails for autonomous systems.
- AI workload infrastructure — GPU cluster sizing, high-performance networking, and storage architecture
- Model registry and artifact store hardening with access controls, signing, and audit logging
- Agent-to-agent communication security with identity, encryption, and rate limiting
Network Engineering
LAN, WAN, data centre, and zero-trust architectures — resilient by design, secured by default.
- Full network design covering HLD and LLD documentation, capacity planning, and topology assessments
- Next-generation firewall implementation with intrusion prevention, DLP, and traffic decryption
- Data centre network architecture and migration for virtualised and bare-metal deployments
Enterprise Device Management
OS-level telemetry, compliance enforcement, and automated remediation across every device in your fleet — queried, monitored, and controlled at scale.
- Universal fleet visibility with live querying across Windows, macOS, Linux, and mobile — no agent blind spots
- OS-level telemetry collection for security monitoring, incident response, and compliance evidence
- Automated policy enforcement covering disk encryption, firewall rules, application allow-lists, and patch compliance
Managed IT & Helpdesk
24/7 tier-1 and tier-2 support absorbed so your internal team ships product, not tickets.
- Endpoint provisioning, MDM, and patch management across Windows, Mac, and Linux
- Identity lifecycle management for Okta, Entra ID, and Google Workspace
- M365 and Google Workspace administration, migrations, and policy management
Backup & Disaster Recovery
Restored and verified — not just configured and forgotten.
- Immutable, air-gapped backups stored off-site with encryption
- Agent-driven restore drills that validate recoverability without manual intervention
- Disaster recovery runbooks mapped to each business function
Identity, Risk & Compliance
Identity Security & IAM
MFA, SSO, privileged access, and automated identity lifecycle governance.
- Multi-factor authentication and single sign-on deployment and daily management
- Privileged access management covering admin accounts and service identities
- Automated identity lifecycle from onboarding through role changes to offboarding
Compliance & Audit
SOC 2, ISO 27001, HIPAA, CMMC, PCI, NIST — continuous evidence delivery, not audit-season panic.
- Control mapping across your applicable frameworks and regulatory requirements
- ISO 27001 implementation covering gap analysis, policy creation, and certification readiness
- Continuous evidence collection for SOC 2, NIST CSF, and other frameworks
Risk Management & Advisory
Enterprise risk registers, vendor assessments, and business continuity planning.
- Quantitative and qualitative risk assessments feeding a centralised risk register
- Third-party vendor security assessments with standardised questionnaires and ongoing monitoring
- Business continuity and disaster recovery strategy with defined RTO and RPO targets
Agentic Security Audit
The Cynteri AI Audit Suite — autonomous agents that continuously map your infrastructure to compliance frameworks. Human-verified, auditor-ready.
- Autonomous discovery agents that inventory assets across cloud, network, and application environments
- Automated control mapping against SOC 2, ISO 27001, NIST CSF, PCI DSS, and CMMC
- Continuous evidence collection with versioned audit trails — no more pre-audit scrambles
Virtual CISO
A named security leader on a fractional schedule with full strategic ownership.
- Board-ready reporting translating technical risk into business context
- Multi-year security strategy and investment roadmap aligned to organisational goals
- Risk register ownership, vendor security governance, and program oversight
Three engagement models, one team.
Every service can be delivered as a fixed-scope project, a managed services retainer, or a strategic advisory engagement — whichever fits your needs.
Fixed-Scope
Fixed scope with defined deliverables and timeline — ideal for audits, assessments, migrations, and other one-off initiatives.
- VAPT engagements
- Cloud migrations
- Compliance gap assessments
- IaC security reviews
Managed Services Retainer
Ongoing operations and security leadership with SLA-backed response and escalation paths — built for continuous coverage.
- 24/7 SOC monitoring
- Virtual CISO
- DevSecOps pipeline integration
- Helpdesk absorption
Strategic Advisory
Strategic guidance for leadership teams — board reporting, maturity roadmaps, vendor selection, and risk advisory.
- Enterprise security strategy
- Board-level briefings
- M&A due diligence
- Regulatory readiness
