Cordell Health
"HIPAA evidence used to be a fire drill. Now its a Tuesday."
The challenge
Cordell Health operates 12 clinical sites across three states, handling sensitive patient data under HIPAA and HITRUST frameworks. Their IT team of three was drowning in tickets, their legacy MSP could not keep up with compliance evidence requests, and audit seasons required weeks of preparation. Ransomware had hit a competitor — the board wanted proof of real protection, not promises.
The solution
Cynteri deployed endpoint protection across all 1,140 seats with Huntress EDR, implemented Entra ID conditional access policies for clinical staff, and built a continuous compliance pipeline that mapped every control to HIPAA and HITRUST requirements. A dedicated vCISO was assigned for board reporting and risk register management. The helpdesk was fully absorbed under our 24/7 follow-the-sun SOC.
The results
- ✓ Median time-to-resolve dropped from 6h 12m to 38 minutes
- ✓ HIPAA audit preparation reduced from 3 weeks to real-time
- ✓ 100% uptime across all 12 clinical sites
- ✓ IT team of 3 refocused from firefighting to strategic projects
Tell us what needs protection.
Thirty minutes. No slide deck.
You will talk to a senior engineer on the team that would actually defend your stack — not a sales development rep.
- No NDA required for the first call
- We will send a written summary within 24h
- If we are not a fit, we will tell you who is